Our flagship project is officially live — Qwan has been selected to lead the gamified transformation of EL AL’s customer service center.

In record time, we integrated with key systems including:
✔ Microsoft CRM
✔ Telephony infrastructure
✔ Glasix Omnichannel
✔ Satisfaction survey tools

All to bring a full gamology experience to life — transforming service KPIs into real-time competitions.

The result? Over 350 representatives are already competing, engaging, and winning prizes.
It’s amazing to see the energy take flight — and we’re just getting started! 🚀