Category: News

Our flagship project is officially live — Qwan has been selected to lead the gamified transformation of EL AL’s customer service center.

In record time, we integrated with key systems including:
✔ Microsoft CRM
✔ Telephony infrastructure
✔ Glasix Omnichannel
✔ Satisfaction survey tools

All to bring a full gamology experience to life — transforming service KPIs into real-time competitions.

The result? Over 350 representatives are already competing, engaging, and winning prizes.
It’s amazing to see the energy take flight — and we’re just getting started! 🚀

We’re thrilled to announce that Migdal Insurance has selected Qwan to run a POC in their sales center.

We officially launched.
The energy in the room was electric!
From reps to managers, the excitement was contagious.

Huge thanks to the Migdal team for the trust and opportunity.
This is only the beginning .
let’s make it count! 💥🚀

We’re proud to launch a pilot with Bituach Yashir, one of Israel’s most innovative and tech-driven insurance companies.

With hundreds of service and sales representatives across its major centers in Yokne’am and Petah Tikva, IDI insurance is known for delivering top-tier customer service, fast response times, and a culture of continuous improvement.

The Qwan platform is now in action — bringing gamified competitions, real-time insights, and motivational tools into the daily routines of frontline teams.

From boosting engagement to enhancing operational control — this pilot is already making waves.
Thank you to the IDI insurance team for the trust and collaboration — we’re excited for what’s ahead! 🚀

We’re excited to launch our platform at ISSTA, one of Israel’s leading travel companies!

Our solution now powers both the national sales call center and the extensive branch network across the country — bringing together innovation, real-time control, and a competitive spirit that energizes sales teams nationwide.

Beyond the gamified experience and motivational competitions, the real win lies in the operational efficiency:
✔ Smarter data access
✔ Real-time performance monitoring
✔ Better results across the board

Thank you to the ISSTA team for the trust and partnership .🚀

Exciting times as we officially launch our platform with the amazing sales teams of the Tobol Group — both in the field across the country and on the floors of their exhibition centers.

A big thank you to the leadership at Tobol for trusting us to boost motivation, engagement, and performance.

The energy is high.
The competition is on.
We’re just getting started! 🚀